Terms and Conditions of Sale
Last updated: 19/05/2025
Site owner: Fervore di Alice Vignozzi – www.phunkiclothing.com
1. Definitions
For the purposes of this document:
- Site: www.phunkiclothing.com
- Owner: Fervore di Alice Vignozzi, Via Erbosa, 30B – 50013 Campi Bisenzio (FI), Italy, VAT No. 07173380481 email: info@phunkiclothing.com
- User: any person who browses, purchases, or uses the services offered on the Site
- Products: clothing and accessories sold on the Site
- Terms: these conditions governing the sale
2. Acceptance of Terms
- 2.1. By placing an order, the User unconditionally accepts these Terms.
- 2.2. The Owner reserves the right to modify these terms at any time; the terms in effect at the time of purchase will apply.
3. Orders and Contract Conclusion
- 3.1. Orders may only be placed by users who are of legal age. In the case of a purchase by a minor, it is presumed that a parent or legal guardian has supervised or authorized the transaction and will be held responsible.
- 3.2. Products are presented with images as accurately as possible; however, slight variations in color or proportions may occur due to photographic lighting or device display differences.
- 3.3. The contract is considered concluded only after order confirmation via email.
- 3.4. The Owner reserves the right to reject an order at its discretion (e.g., in the case of irregularities, suspected fraud, or product unavailability).
4. Prices and Payments
- 4.1. All prices are expressed in Euros and do not include VAT, as the Owner adheres to the flat-rate tax regime.
- 4.2. Shipping costs are calculated during checkout and vary depending on the destination country.
- 4.3. Payments are accepted through the methods indicated on the Site (e.g., credit card, PayPal, etc.).
- 4.4. The Owner is not responsible for delays or failed transactions due to payment systems.
5. Shipping
- 5.1. Shipping times and costs vary depending on the destination and are clearly indicated during the checkout process.
- 5.2. Orders are processed and shipped within 2–3 business days from order confirmation. Delivery times depend on the destination country and the shipping carrier selected at checkout.
- 5.3. Delivery times are indicative and may vary due to circumstances beyond the Owner’s control (e.g., customs, strikes, holidays, weather conditions).
- 5.4. The Owner is not responsible for any customs duties or taxes applied in non-EU countries.
6. Returns
- 6.1. The User has the right to withdraw from the purchase within 14 days of receiving the product, as provided by Legislative Decree 206/2005.
- 6.2. To request a return, an email must be sent to info@phunkiclothing.com with the order details.
- 6.3. Products must be returned intact, unused, unwashed, undamaged, and in their original packaging, with all labels still attached.
- 6.4. After verifying the integrity of the returned products, a refund will be issued using the same payment method used for the purchase, within 14 days of receiving the return.
- 6.5. Returns will not be accepted for products that are damaged, used, washed, or altered.
- 6.6. Return procedures and shipping costs will be communicated via email at the time of the request.
7. Exchanges
Exchanges are not currently offered.
If you would like a different size or item, please place a new order after
returning the purchased product.
8. Limitation of Liability
- 8.1. The Owner is not responsible for minor color or size differences due to:
- display differences across devices
- individual perception differences
- improper washing
- normal product wear and tear
- 8.2. Users are encouraged to read product descriptions carefully before purchasing.
9. Intellectual Property
- 9.1. All content on the Site (texts, images, logos, design, trademarks) is the exclusive property of the Owner and protected by applicable copyright and industrial property laws.
- 9.2. Any reproduction, even partial, is prohibited without the Owner’s written authorization.
10. Privacy
-
- 10.1. The processing of personal data is governed by the Privacy Policy
- available on the Site.
11. Applicable Law and Jurisdiction
- 11.1. The contract is governed by Italian law.
- 11.2. In the event of disputes, the competent court is that of the consumer’s place of residence or domicile, if located within the State.
12. Alternative Dispute Resolution
- 12.1. Pursuant to EU Regulation 524/2013, the User may access the European Commission’s ODR platform for out-of-court dispute resolution: https://ec.europa.eu/consumers/odr
